Ownership

All digital information that comprises prints provided by MagnaGarden is covered by copyright and may not be copied, downloaded, scanned, or used in any way without the written permission of Michaela Freeman. This includes our website, logo, visuals and other content. Delivered prints are proprietary and may only be used for the purpose of their agreed purchase.

Payment

All materials are custom as to size, image content and material. Our wholesale clients have end-user payment agreements over which we have no control. For these reasons, payment in full is required before printing, inspection, artist signature and shipping.

We provide each client with an individual calculation of print and shipping costs. Once approved, payment is due upon invoice and can be made by bank transfer, credit card, Paypal® or TransferWise®.

Shipping

We will provide shipping costs depending upon the size and destination of the order. Our standard method of shipping is DHL international express courier. All shipments are tracked and we will, upon request, forward tracking information.

All prints originate in Prague, Czech Republic and leave this country duty-free. Any additional customs or other fees at the destination country are the responsibility of the purchaser.

Unintended Circumstances

There are times when the best-laid plans go awry. Should an unintended circumstance occur, we will do everything within our power to make it right on your behalf. We at MagnaGarden know that our reputation and success depends upon customer satisfaction. In any event, we take that responsibility very seriously and will always respond in as timely a manner as possible.